You may contact our Welfare Aid Department at 6746 5729 from Monday to Friday at 9am to 5pm for them to assist you with the application. Alternatively, you can drop us an email at welfareaid@mtfa.org and our officers will get in touch with you.

Our financial assistance funds are targeted for households who have a cut off Per Capita Income (PCI) of $500 and below. PCI is calculated by taking the total household income and dividing by the number of people living in the house. Total household income includes income of all family members living in the same household as the applicant.

MTFA provides cash assistance given on a bi-monthly basis as well as Fidyah groceries voucher for selected families.

You may drop us an email at welfareaid@mtfa.org. Kindly attached the client’s social report and contact details for us to access the client’s financial situation.

Yes, we provide financial assistance for Primary & Secondary school students. Tertiary students may apply for our Bursary & Scholarship at www.mtfa.org/bursary-scholarship

Kindly refer to the link below for the required documents: 1. List Of Documents Required 2. Submission Guideline

Financial assistance will be paid via Bank Transfer or PayNow.

If you have been notified that your bank details are incorrect (e.g. closed or invalid account), please email your updated information to welfareaid@mtfa.org.

Please note: Disbursement will be rescheduled by an additional 2 to 3 weeks from the official date, starting from the time our officer acknowledges your update.

Applications will be processed within 3 months from the date we receive the completed application form and all required documents.

If any information or documents are found to be incomplete or incorrect, the process will be recommenced, and you will need to resubmit your application. This will cause the document to undergo extended processing next 3 months, once all correct documents are received.

This exercise to ensure fairness, accuracy, and proper assessment for all applicants.

We will inform you of your application status via mail to your home address provided.

You may contact our Welfare Aid Department at 6746 5729 during office hours (Mon-Fri, 9am - 5pm). Alternatively, you can drop us an email at welfareaid@mtfa.org and our officers will get in touch with you.